PRIVACY_POLICY▌

1. General

The website explainx.ai (“Website”), including related subdomains such as newsletter.explainx.ai where applicable, and any future web or application interfaces (collectively, the “Platform”), is operated by AISOLO Technologies Private Limited (“AISOLO”, “we”, “us”, “our”), a company incorporated under the laws of India, with its registered office at 1003, Kamdhenu Commerz, Sector 14, Kharghar, Navi Mumbai 410210, Maharashtra, India.

explainx.ai is one of several products and digital offerings operated by AISOLO. The Platform provides a public skills registry, educational content (including blog and resources), demos, and related tools for discovering and sharing agent skills and related information (“Services”).

This privacy policy (“Privacy Policy”) describes how we collect, use, disclose, store, and protect information relating to identified or identifiable individuals (“Personal Information”) when you browse, register for an account, submit content, subscribe to communications, or otherwise use the Platform. It should be read together with our Terms of Service.

By using the Platform, you agree to this Privacy Policy. If you do not agree, please do not use the Platform. We may update this Privacy Policy from time to time; the “Last updated” date at the top will change, and continued use after changes constitutes acceptance where permitted by law.

This document is an electronic record under the Information Technology Act, 2000, and aligns with applicable requirements including the Digital Personal Data Protection Act, 2023 (“DPDP Act”) where applicable.

2. Information we collect

Depending on how you use the Platform, we may collect:

2.1 Account and authentication

• Email address, display name (optional), and password (stored as a secure hash).
• Email verification status and related security tokens managed through our authentication system.
• Session identifiers required to keep you logged in securely.

2.2 Content and activity

• Information you submit when publishing or managing skills (e.g. repository metadata, descriptions, categories, and similar fields required by the submission flow).
• Usage data such as pages viewed and interactions, to operate and improve the Platform.

2.3 Newsletter and marketing

• If you opt in (e.g. at registration or on your profile), your email address and preferences may be used to send the ExplainX AI newsletter or similar product updates. You can withdraw consent via unsubscribe links in emails or by updating preferences in your account where available.

2.4 Technical and analytics data

• Log data, device/browser type, approximate location derived from IP, and similar technical data for security and reliability.
• Analytics and product analytics events (e.g. via PostHog or similar services) to understand feature usage and diagnose issues, subject to your cookie choices where required.

3. How we use information

We use Personal Information to:

• Provide, secure, and improve the Services (including accounts, submissions, and the registry).
• Authenticate users, prevent abuse, and enforce our Terms.
• Communicate transactional messages (e.g. verification, password reset, security notices).
• Send marketing communications where you have opted in, or as otherwise permitted by law.
• Comply with legal obligations and respond to lawful requests.
• Analyze aggregated or de-identified usage to improve the product experience.

4. Legal bases and consent

Where the DPDP Act or other laws require a legal basis, we rely on performance of a contract (providing the Services you request), legitimate interests (security, analytics, product improvement), compliance with law, and — for optional communications — your consent. You may withdraw consent for non-essential processing where applicable; withdrawal may limit certain features (e.g. marketing emails).

5. Sharing and subprocessors

We do not sell your Personal Information. We may share it with service providers who assist us under contract, such as:

• Hosting and infrastructure providers.
• Email delivery services (e.g. transactional and notification email).
• Analytics providers (e.g. PostHog).
• Newsletter and CRM providers when you subscribe to marketing communications (e.g. services connected to newsletter.explainx.ai or integrated mailing lists).

These providers may process data in accordance with our instructions and applicable agreements. We may also disclose information if required by law, to protect rights and safety, or in connection with a business transfer (e.g. merger) subject to applicable requirements.

6. Cookies and similar technologies

We use cookies and similar technologies for essential operation (e.g. sessions, security), preferences (e.g. theme), and analytics where enabled. You can control cookies through your browser settings; blocking certain cookies may affect functionality.

7. International transfers

Our primary operations are in India. If we or our subprocessors process data in other countries, we take steps consistent with applicable law (including appropriate safeguards where required).

8. Security

We implement reasonable technical and organizational measures to protect Personal Information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

9. Retention

We retain Personal Information for as long as necessary to provide the Services, comply with law, resolve disputes, and enforce agreements. After account deletion, we may retain certain data for a limited period where required for backups, legal obligations, or legitimate interests (e.g. fraud prevention), then delete or anonymize it in line with our practices.

10. Your rights

Depending on applicable law, you may have rights to access, correct, update, or delete your Personal Information, withdraw consent, or object to certain processing. You may exercise rights by contacting us (see below). You may also delete your account from your profile where the feature is available, subject to retention rules above.

11. Children

The Platform is not directed at individuals under 18 (or the age of majority in your jurisdiction). We do not knowingly collect Personal Information from children. If you believe we have, contact us and we will take appropriate steps to delete it.

12. Third-party sites

The Platform may link to third-party websites, repositories, or tools. Their privacy practices are governed by their own policies; we are not responsible for them.

13. Changes

We may update this Privacy Policy periodically. Material changes may be communicated through the Platform or by email where appropriate. Please review this page regularly.

14. Contact and grievance

For questions about this Privacy Policy or your Personal Information, contact us at support@explainx.ai.

For grievances under applicable Indian law, you may also write to the Grievance Officer at the same email, with “Privacy grievance” in the subject line. We will address complaints in line with applicable timelines and rules.

Registered office: AISOLO Technologies Private Limited, 1003, Kamdhenu Commerz, Sector 14, Kharghar, Navi Mumbai 410210, Maharashtra, India.