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  5. Word Error Rate (WER)
Evaluation & Benchmarksaka WER

Word Error Rate (WER)

Word Error Rate is the standard accuracy score for speech-to-text systems: the share of words a transcript gets wrong, counting substitutions, deletions, and insertions against a human reference.

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WER is computed as (substitutions + deletions + insertions) divided by the number of words in the reference transcript, so lower is better and scores above 100% are possible when a model inserts extra words. Because the score depends entirely on which audio it was measured on, WER figures are only comparable across vendors when they share a dataset — Google reported Gemini 3.5 Transcribe at 2.6% non-streaming on Artificial Analysis's dataset mix but 5.04% on the public multilingual FLEURS benchmark, roughly double, from the same model.

Related terms

AI BenchmarkArtificial Analysis Intelligence IndexSpeaker DiarizationAI2 Reasoning ChallengeAblation StudyMRCR