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Introduction to Jobs to be Done (JTBD) methodology

Video-first training aligned with our public skills registry and MCP directory—same program as learn skills & MCP in the header and footer.

Overview

Master Jobs to Be Done: JTBD Theory, Customer Discovery Interviews, and Applying the Framework to Product Strategy and Marketing Messaging

Deep dives (free): What are agent skills? Complete guide · What is MCP? Model Context Protocol guide.

  • Jobs to Be Done theory and framework
  • Customer interview techniques for JTBD
  • Applying JTBD to product and marketing decisions

FAQ

Who is this course for?
This course suits professionals and practitioners who want hands-on skills with Introduction to Jobs to be Done (JTBD) methodology. Some familiarity with AI tools is helpful but not required.
What will I learn in this course?
Master Jobs to Be Done: JTBD Theory, Customer Discovery Interviews, and Applying the Framework to Product Strategy and Marketing Messaging
Is the content up to date for 2025/2026?
Yes. The curriculum has been updated to reflect the latest tools, APIs, and best practices as of 2025-2026.