Scout Trust Center Lookup

Purpose

Given a security / compliance / privacy topic (e.g. "SOC 2", "GDPR", "data residency", "subprocessors", "encryption at rest", "incident response", "data retention"), return Scout's trust posture from trust.scoutos.com: certification badges, audit reports (with gated-access flags), policy documents, subprocessors (vendor name, purpose, region, URL), security control summaries by category, and the canonical access-request workflow URL. Returns structured JSON. Read-only — never submits the access-request form, never accepts an NDA.

When to Use

• Vendor security review / due-diligence questionnaire automation against Scout.
• "Is Scout SOC 2 compliant?" / "Where is Scout's data hosted?" / "Does Scout use OpenAI as a subprocessor?" lookups.
• Pre-sales / procurement workflows that need to fetch Scout's policy doc catalog and flag which require NDA.
• Monitoring Scout's subprocessor list for changes (compare snapshot dates).

Workflow

trust.scoutos.com is a Vanta-hosted Trust Center (Vanta SPA bundle served from assets.vanta.com via Cloudflare). All content is client-rendered after JS hydration. There is a public GraphQL endpoint at https://trust.scoutos.com/graphql, but every operation requires a Vanta-issued signedQuery.signature baked into the JS bundle — unsigned calls return 400 BAD_REQUEST {message:"Missing signature or signedAt"} and mutated queries return 401 UNAUTHORIZED {message:"Invalid signature"}. Don't waste time trying to call GraphQL directly without driving the page (verified iter-1). The robust path is: load the SPA in a real browser, wait for hydration, then extract the rendered DOM. A residential proxy and a bare session both succeed — anti-bot is light, but use --verified --proxies for resilience.

1. Session setup

sid=$(browse cloud sessions create --keep-alive --proxies --verified \
  | node -e "let s='';process.stdin.on('data',c=>s+=c).on('end',()=>process.stdout.write(JSON.parse(s).id))")
export BROWSE_SESSION="$sid"

A bare session (no --proxies, no --verified) also works in our testing; stealth flags are belt-and-suspenders. Cloudflare in front of the Vanta CDN does not enforce a JS challenge.

2. Resolve the topic to the right page(s)

The Trust Center has four canonical routes — all are SPA routes off trust.scoutos.com:

For broad/ambiguous topics fetch all four. For narrow topics (e.g. "SOC 2") / + /resources is enough.

3. Drive the SPA and wait for hydration

For each route:

browse open "https://trust.scoutos.com/<route>" --remote --session "$BROWSE_SESSION"
sleep 3                       # wait for the GraphQL fetches + render
browse get markdown body --remote --session "$BROWSE_SESSION"

The 3-second sleep covers fetchDataForTrustReport, fetchCustomizableControlsDataForExternalTrustCenter, and SubprocessorsSectionPaginated. If the markdown response is missing the ## Resources / ## Controls / ## Subprocessors heading, the page is still loading — sleep another 2 seconds and re-extract.

4. Paginate the Controls page

/controls shows only the first 10 controls of each category. Pagination buttons have aria-label="Next page" (no visible text) and aria-label="Previous page". There is one pair per paginated section. To capture all controls:

# Click each "Next page" button in order to advance each section past its first 10.
browse eval "(()=>{const btns=[...document.querySelectorAll('button[aria-label=\"Next page\"]')];btns.forEach(b=>b.click());return btns.length;})()" --remote --session "$BROWSE_SESSION"
sleep 2
browse get markdown body --remote --session "$BROWSE_SESSION"

Section pagination labels ("1 to 10 of 18 results", "11 to 18 of 18 results") tell you when you're done. Product security (4 controls) is never paginated. Organizational security doesn't show a "Next" button when its second page is empty.

5. Extract structured fields

Parse the rendered markdown. The DOM patterns observed in iter-1:

• Compliance badges (Overview page, ## Compliance section): plain-text labels HIPAA, SOC 2, GDPR. The SOC 2 badge is an image at https://assets.vanta.com/static/soc2_badge.273e2b64.webp. Other certifications appear as text-only without badge images.
• Resources (/resources page, table rows under ## Resources): each row contains the resource name + a category label (Compliance Documentation, Business Association Agreement, Casco Security Remediation Verification Report). All Scout resources include a Request access button — meaning all are gated; no public direct-download links exist. A fa-lock icon class on the Overview page (/) link list confirms gated status.
• Controls (/controls page, tables under each ### <category> heading): each row is Control name + Description (concatenated, no separator in markdown rendering) | <pass-icon-or-blank>. The pass icon is fa-circle-check alpaca-fa-solid; a blank Status cell means the control is NOT passing (e.g. Remote access MFA enforced was observed blank on 2026-05-19 — likely an SLA window or in-remediation control). Capture both passing and non-passing controls; don't filter by status.
• Subprocessors (/subprocessors page, list under ## Subprocessors): each entry is <Name>•<Purpose> followed by <Location> and a <Description> paragraph and a vendor URL. Some entries have a logo at /logos/<domain>. The bottom of the page repeats every subprocessor in plain-text form (All subprocessors block) — this is the cleanest extraction target because it has one record per vendor with consistent field order: name, description, purpose, location, url.

6. Build the access-request URL

The canonical access-request workflow URLs (read-only — your skill never POSTs the form):

Resource IDs are 24-char hex Mongo-style ObjectIds (e.g. 693c75bc32717159586b7c97 for the SOC 2 Type 2 Report). On the Overview page (/), each resource list item is an <a href="/?requestAccessOpen=true&requestedResources=<id>"> — extract IDs from those hrefs. On /resources, each resource is a <button> (no href) whose ID lives in component state; to extract those, parse the Overview page or intercept the fetchDataForTrustReport GraphQL response (see Gotchas).

7. Return JSON matching the topic

Filter / rank the extracted data by the input topic. See Expected Output below for example shapes. Always include topic, matches (the topic-specific subset), canonical_urls (the routes you fetched), and access_request_url. Set gated_access true on every Scout resource (they all require an access request as of 2026-05-19) unless the resource URL begins with a host outside trust.scoutos.com (e.g. the Privacy Policy at https://www.scoutos.com/legal/privacy-policy is public).

8. Release the session

browse cloud sessions update "$BROWSE_SESSION" --status REQUEST_RELEASE

Site-Specific Gotchas

• Vanta GraphQL is signed-only. POST https://trust.scoutos.com/graphql?operation=<name> returns 400 without an extensions.signedQuery block, and 401 if the (query, signedAt, signature) triplet doesn't match what Vanta's signer issued. Signatures are baked into the JS bundle at https://assets.vanta.com/static/index-trust-report.<hash>.js. They appear NOT to have a hard TTL (a signature signed at 03:56 UTC was still accepted 14h later), but they rotate when the bundle version (<html data-version="...">) changes. Confirmed dead-end for direct API access — do not attempt to forge or replay; just drive the page.

• fetchDataForTrustReport only fires on initial mount. SPA route changes (/ → /resources → /controls) do NOT re-fetch it; the resource catalog comes from a cached client-side store. If you need the raw GraphQL response, intercept window.fetch before the first navigation:

  browse open "about:blank" --remote --session "$BROWSE_SESSION"
  browse eval "(()=>{window.__c=[];const o=window.fetch.bind(window);window.fetch=async(u,i)=>{const r=await o(u,i);if((typeof u==='string'?u:u.url).includes('/graphql')){try{const c=r.clone();window.__c.push({url:u,body:i&&i.body,resp:await c.text()});}catch(e){}}return r;};return'h';})()" --remote --session "$BROWSE_SESSION"
  browse open "https://trust.scoutos.com/" --remote --session "$BROWSE_SESSION"
  

  Even this is brittle — a hard browse open may reset the JS context. Markdown-extraction is more reliable.

• Controls pagination is per-section, not per-page. Don't assume one global "Next" — /controls has up to 4 paginators (one per category) all with the same aria-label="Next page". Click them all to harvest every control. Infrastructure security paginates to "11 to 18 of 18"; Internal security procedures paginates to "11 to 20 of 20"; Organizational security has 9 controls and only one page; Product security has 4 controls and no pagination.

• Blank Status cell ≠ failing control. A control with no fa-circle-check icon may be passing in a different status (disabled, not-applicable, in-progress), passing offline, or simply rendering-quirked. Don't infer "non-compliant" from a blank cell — surface the raw status as passing | other in your JSON and let the caller decide. (Observed blanks on 2026-05-19: Remote access MFA enforced, Anti-malware technology utilized, Password policy enforced, MDM system utilized.)

• All Scout resources are gated. As of 2026-05-19, every resource on trust.scoutos.com (SOC 2 Type 2 Report, 14 policies, 4 BAAs, 2025 Penetration Test) requires an access request. No public-download URLs exist. The only public document is the Privacy Policy at https://www.scoutos.com/legal/privacy-policy — set gated_access: false only for that.

• fa-lock alpaca-fa-regular is the gated marker on Overview-page resource links. It renders as visible text (icon names leak into the markdown) — easy to grep for fa-lock.

• Subprocessors page renders each vendor twice (paginated table at top, then a full "All subprocessors" block at the bottom). Use the bottom block for extraction — it has consistent field order with no truncation. Paginated table caps at 10 per page; the bottom block lists all 19.

• Subprocessor location strings are free-form text, not ISO codes. Observed values: USA, USA / Global, EU. For data-residency lookups, normalize: anything containing USA → US; anything containing EU → EU; anything containing Global → multi-region. Only Turbopuffer was EU-only in our snapshot.

• The slugId is in the HTML head (<head data-slugid="o79kvtsko6grw3xlu7hk6v">) and the trust-report ID (691cdf6d305c1790984fa04c) is returned in every GraphQL response under trust.trustReportBySlugId.id. Cache these per-domain.

• HIPAA, GDPR are text-only badges; SOC 2 has an image. The Overview ## Compliance block lists certifications as plain text; only SOC 2 has an associated image (https://assets.vanta.com/static/soc2_badge.273e2b64.webp). Don't look for image URLs for HIPAA / GDPR — they don't exist.

• No audit-report dates exposed publicly. The SOC 2 Type 2 Report and 2025 Penetration Test resources show only names + categories. Effective-date / report-period fields are gated behind the NDA. If your topic requires a date (e.g. "when was the latest SOC 2 audit?"), surface audit_date: null, gated: true and the access-request URL.

• Updated N minutes ago on /controls is Vanta's continuous-monitoring heartbeat, not the SOC 2 audit date. Don't conflate. (Observed: Updated 13 minutes ago ... Updated 14 minutes ago across iter-1 calls.)

• Don't click the Request access button or submit the form — that creates an actual NDA request to Scout's security team. Read-only means: extract resource names + IDs, surface the URL, never POST.

• linkedTrustCenters operation exists but returned empty for Scout — implies no parent/child trust-center hierarchy. If a future Scout subsidiary appears, check that operation.

• Vanta slugId URL trick: /doc?s=<slug> resolves to a logo/asset CDN object via Vanta's assets.vanta.com backend. The Scout logo at https://trust.scoutos.com/doc?s=yas9uxs8vtjg77rzd140h is one such URL — it's public-readable. Don't confuse asset slug IDs with resource IDs (asset slugs are alphanumeric-lowercase; resource IDs are 24-char hex).

Expected Output

Return one JSON object per query. Fields below; examples by topic follow.

{
  "topic": "<the input topic, verbatim>",
  "domain": "trust.scoutos.com",
  "fetched_at": "<ISO-8601 UTC>",
  "trust_report_id": "691cdf6d305c1790984fa04c",
  "compliance_badges": [
    { "name": "SOC 2", "type": "Type 2", "badge_image": "https://assets.vanta.com/static/soc2_badge.273e2b64.webp" },
    { "name": "HIPAA", "type": null, "badge_image": null },
    { "name": "GDPR", "type": null, "badge_image": null }
  ],
  "matches": {
    "audit_reports": [ /* see per-topic examples below */ ],
    "policy_documents": [],
    "controls": [],
    "subprocessors": []
  },
  "access_request_url": "https://trust.scoutos.com/?requestAccessOpen=true",
  "canonical_urls": [
    "https://trust.scoutos.com/",
    "https://trust.scoutos.com/resources",
    "https://trust.scoutos.com/controls",
    "https://trust.scoutos.com/subprocessors"
  ],
  "notes": []
}

Example — topic: "SOC 2"

{
  "topic": "SOC 2",
  "domain": "trust.scoutos.com",
  "fetched_at": "2026-05-19T18:10:00Z",
  "trust_report_id": "691cdf6d305c1790984fa04c",
  "compliance_badges": [
    { "name": "SOC 2", "type": "Type 2", "badge_image": "https://assets.vanta.com/static/soc2_badge.273e2b64.webp" }
  ],
  "matches": {
    "audit_reports": [
      {
        "name": "Scout SOC 2 Type 2 Report",
        "category": "Compliance Documentation",
        "resource_id": "693c75bc32717159586b7c97",
        "public_download_url": null,
        "gated_access": true,
        "access_request_url": "https://trust.scoutos.com/?requestAccessOpen=true&requestedResources=693c75bc32717159586b7c97",
        "audit_date": null,
        "auditor": null
      }
    ],
    "policy_documents": [],
    "controls": [
      { "category": "Internal security procedures", "name": "SOC 2 - System Description", "description": "Complete a description of your system for Section III of the audit report", "status": "passing" }
    ],
    "subprocessors": []
  },
  "access_request_url": "https://trust.scoutos.com/?requestAccessOpen=true",
  "canonical_urls": ["https://trust.scoutos.com/", "https://trust.scoutos.com/resources"],
  "notes": ["Scout is SOC 2 Type 2 certified. The audit report itself is gated; request via the access_request_url."]
}

Example — topic: "subprocessors"

{
  "topic": "subprocessors",
  "domain": "trust.scoutos.com",
  "fetched_at": "2026-05-19T18:10:00Z",
  "trust_report_id": "691cdf6d305c1790984fa04c",
  "compliance_badges": [
    { "name": "SOC 2", "type": "Type 2", "badge_image": "https://assets.vanta.com/static/soc2_badge.273e2b64.webp" },
    { "name": "HIPAA", "type": null, "badge_image": null },
    { "name": "GDPR", "type": null, "badge_image": null }
  ],
  "matches": {
    "audit_reports": [],
    "policy_documents": [
      { "name": "Scout Third-Party Policy", "category": "Compliance Documentation", "gated_access": true, "access_request_url": "https://trust.scoutos.com/?requestAccessOpen=true&requestedResources=693c7744c07fcad517caadb5" }
    ],
    "controls": [],
    "subprocessors": [
      { "name": "Anthropic",             "purpose": "AI",                       "location": "USA",          "url": "https://www.anthropic.com/",    "description": "Claude LLMs" },
      { "name": "BetterStack",           "purpose": "Monitoring",               "location": "USA",          "url": "https://betterstack.com/",      "description": "Incident management and observability" },
      { "name": "Checkly",               "purpose": "Monitoring",               "location": "USA",          "url": "https://www.checklyhq.com/",    "description": "" },
      { "name": "Clerk",                 "purpose": "Authentication",           "location": "USA",          "url": "https://Clerk.com",             "description": "User auth and session management" },
      { "name": "Datadog",               "purpose": "Observability",            "location": "USA",          "url": "datadoghq.com",                 "description": "Monitor infrastructure" },
      { "name": "Fireflies",             "purpose": "Meeting notes",            "location": "USA",          "url": "https://fireflies.ai/",         "description": "Transcription and summaries" },
      { "name": "Gemini",                "purpose": "AI",                       "location": "USA",          "url": "https://gemini.google.com/",    "description": "Gemini LLMs" },
      { "name": "GitHub",                "purpose": "Source control",           "location": "USA",          "url": "github.com",                    "description": "Host and review code" },
      { "name": "Google Cloud Platform", "purpose": "Cloud provider",           "location": "USA / Global", "url": "cloud.google.com",              "description": "Run Scout services" },
      { "name": "Hex",                   "purpose": "Data notebooks",           "location": "USA",          "url": "https://hex.tech",              "description": "Analytics" },
      { "name": "Hightouch",             "purpose": null,                       "location": "USA",          "url": "https://hightouch.com/",        "description": "Marketing and personalization" },
      { "name": "Linear",                "purpose": "Issue tracking",           "location": "USA",          "url": "linear.app",                    "description": "Track product and engineering work" },
      { "name": "Neon",                  "purpose": null,                       "location": "USA",          "url": "https://neon.com/",             "description": "Database" },
      { "name": "OpenAI",                "purpose": "AI",                       "location": "USA",          "url": "https://openai.com/",           "description": "LLM" },
      { "name": "Statsig",               "purpose": "Feature flags",            "location": "USA",          "url": "statsig.com",                   "description": "Experimentation and rollouts" },
      { "name": "Temporal",              "purpose": null,                       "location": "USA",          "url": "https://temporal.io/",          "description": "Durable execution platform" },
      { "name": "Turbopuffer",           "purpose": null,                       "location": "EU",           "url": "https://turbopuffer.com/",      "description": "Database" },
      { "name": "Upstash",               "purpose": "Serverless data platform", "location": "USA",          "url": "https://upstash.com/",          "description": "Serverless key-value store" },
      { "name": "Vercel",                "purpose": "Hosting",                  "location": "USA",          "url": "vercel.com",                    "description": "Deploy Scout Web Apps" }
    ]
  },
  "access_request_url": "https://trust.scoutos.com/?requestAccessOpen=true",
  "canonical_urls": ["https://trust.scoutos.com/subprocessors"],
  "notes": ["19 subprocessors total. 18 US-based, 1 EU-based (Turbopuffer). GCP listed as USA/Global."]
}

Example — topic: "data residency"

{
  "topic": "data residency",
  "domain": "trust.scoutos.com",
  "fetched_at": "2026-05-19T18:10:00Z",
  "trust_report_id": "691cdf6d305c1790984fa04c",
  "compliance_badges": [{ "name": "GDPR", "type": null, "badge_image": null }],
  "matches": {
    "audit_reports": [],
    "policy_documents": [
      { "name": "Scout Data Management Policy", "category": "Compliance Documentation", "gated_access": true, "access_request_url": "https://trust.scoutos.com/?requestAccessOpen=true" }
    ],
    "controls": [],
    "subprocessors": [
      { "name": "Google Cloud Platform", "purpose": "Cloud provider", "location": "USA / Global", "url": "cloud.google.com" },
      { "name": "Turbopuffer",           "purpose": "Database",       "location": "EU",           "url": "https://turbopuffer.com/" },
      { "name": "Neon",                  "purpose": "Database",       "location": "USA",          "url": "https://neon.com/" }
    ]
  },
  "access_request_url": "https://trust.scoutos.com/?requestAccessOpen=true",
  "canonical_urls": ["https://trust.scoutos.com/subprocessors", "https://trust.scoutos.com/resources"],
  "notes": [
    "Scout's primary cloud is GCP (USA/Global). Database subprocessors: Neon (USA), Turbopuffer (EU).",
    "Detailed data-residency commitments are in the gated Data Management Policy."
  ]
}

Example — topic: "encryption at rest"

{
  "topic": "encryption at rest",
  "domain": "trust.scoutos.com",
  "fetched_at": "2026-05-19T18:10:00Z",
  "trust_report_id": "691cdf6d305c1790