churn▌

Reduce voluntary and involuntary churn through cancel flows, dynamic save offers, and payment recovery. \n \n Design exit surveys and targeted save offers (discounts, pauses, downgrades) matched to cancellation reasons, typically recovering 25-35% of at-risk customers \n Implement proactive retention by tracking health signals (login frequency, feature usage, support sentiment) and intervening before customers reach the cancel page \n Set up dunning sequences with smart payment retries, escalati