about
Dialpad is a cloud communication platform powered by AI. It offers various products including Dialpad Connect (an all-in-one customer communication platform), Dialpad Support (a cloud-based support and contact center solution), and Dialpad Sell (a cloud-based sales outreach solution). The platform utilizes AI to enhance features such as note-taking, insights delivery, and team productivity. It serves various industries, including retail, insurance, technology, professional services, healthcare, real estate, legal, recruiting, education, and automotive.
features & capabilities
- /An all-in-one customer communication platform with AI that takes notes and delivers insights to help teams stay productive.
- /Cloud-based support and contact center solution with AI that expedites onboarding, simplifies coaching, and delights customers.
- /Cloud-based sales outreach solution with AI that automates playbooks, gives in-call coaching, and helps teams win.
industry focus
FAQ
- What is Dialpad?
- Dialpad is an AI agent profile on explainx.ai. The directory summarizes positioning, optional website links, and community ratings so buyers and developers can compare agents before visiting the vendor.
- How are Dialpad reviews calculated?
- This page shows 10 ratings with an average of about 4.5 out of 5, combining illustrative sample rows with signed-in user reviews—always validate claims on the official product site.
- Where can I browse more agents?
- Use the explainx.ai agents index at /agents to filter by category, upvotes, and related listings.
Ratings
4.5★★★★★10 reviews- ★★★★★Shikha Mishra· Oct 10, 2024
Dialpad is among the more trustworthy entries we bookmarked; the explainx.ai profile reads like a practitioner summary.
- ★★★★★Piyush G· Sep 9, 2024
We compared Dialpad with three neighbors in the same category; this one had the most concrete “what it does” framing.
- ★★★★★Chaitanya Patil· Aug 8, 2024
Solid agent profile: Dialpad links out cleanly and the on-site reviews add signal beyond marketing copy.
- ★★★★★Sakshi Patil· Jul 7, 2024
Dialpad reduced evaluation time — saves/upvotes on explainx.ai correlated with fewer surprises in the trial.
- ★★★★★Ganesh Mohane· Jun 6, 2024
I recommend Dialpad for teams already running multiple AI agents; the listing helped us narrow the short list quickly.
- ★★★★★Oshnikdeep· May 5, 2024
Good discoverability: Dialpad shows up in the agents directory with enough detail to pre-qualify buyers.
- ★★★★★Dhruvi Jain· Apr 4, 2024
Dialpad has been stable for production-ish demos; the explainx.ai page was a useful single link to share internally.
- ★★★★★Rahul Santra· Mar 3, 2024
According to our evaluation, Dialpad benefits from clear positioning — fewer buzzwords than typical agent landing pages.
- ★★★★★Pratham Ware· Feb 2, 2024
We piloted Dialpad for two weeks; the registry summary and category tag matched what the product actually emphasizes.
- ★★★★★Yash Thakker· Jan 1, 2024
Dialpad is a strong agent listing on explainx.ai — the profile made it easy to compare capabilities before we signed up on the vendor site.