Decipher AI▌

about

Decipher AI uses advanced vision LMs to watch thousands of hours of session replays so you can discover customer issues in realtime, understand feature usage, and get product questions answered. Our advanced AI analyzes all your session replays to identify important moments worth your attention. We filter the thousands of session replays to those that matter. Automatically uncover critical bugs, UX frustrations, and abnormal product behavior as soon as they start impacting your customers. Get relevant technical context across your backend and frontend to make debugging easy. This includes stack traces, logs, errors, distributed traces, and more to help you root cause the issue. Find out how customers use specific features or workflows in seconds, uncover patterns you never knew existed, and jump straight to relevant moments in sessions. You have full control over what data is included in the session replays, down to the UI element. Support for Single Sign-On (SSO) and enterpise-level data encryption & security.

features & capabilities

• /AI-powered session replay summaries and impacts
• /Highlights of important moments, grouped together
• /Understand issues at a customer level
• /Identify bugs like crashes, error messages, and UI not loading
• /Uncover anomalous product behavior like moments of high churn
• /See what led up to the issue and what the customer did next
• /For each session get technical context across the stack
• /SDK supports 100's of frameworks with auto context capture
• /Easily integrates with all your existing monitoring technologies
• /Explore session replays and issues by user or account
• /Uncover patterns in behavior for specific workflows or features
• /Track and get notified about onboarding progress

industry focus