workplace▌

Structured framework for preparing, delivering, and following up on challenging workplace conversations. \n \n Three-phase approach covering preparation (clarify issue, check emotions, consider perspective), delivery (open neutrally, share perspective, listen actively, seek resolution), and followup (document agreements, check progress, maintain relationship) \n Includes the SBI model (Situation-Behavior-Impact) for framing feedback and guidance on managing your own emotions before difficult con

A structured framework for approaching challenging workplace conversations including conflicts, performance issues, sensitive feedback, and emotionally charged discussions.