Module 1 — Governance & vocabulary (Remember → Understand)
Shared definitions for CMO, brand, performance, legal, and agency partners before any tool rollout—so every later exercise uses the same vocabulary.
session outline
- Bloom orientation for this program: how each module escalates cognitive load and what “done” looks like.
- Brand voice matrix: allowed tones, forbidden claims categories, markets/languages, and when human approval is mandatory vs. AI-first draft.
- Data rules: PII in prompts, customer lists in agents, retention of generated assets, and audit trail expectations for regulated industries.
- RACI for generative assets across social, lifecycle email, paid landing pages, and partner co-marketing.
- 90-minute checkpoint: glossary quiz + scenario cards (approve / revise / escalate) with named roles.
labs
- Fill a live RACI for one real campaign in the room (no hypothetical startup).
- Red-team three AI-generated headlines against your brand matrix.
beyond-catalog topics (custom)
- Influencer and UGC workflows when AI drafts captions or scripts at scale—disclosure and territory nuances (structure only; legal signoff stays with client counsel).
- Regional SEO nuance when HQ and local sites both publish (hreflang intent, duplicate-content checks).