Privacy Policy

Last updated: June 25, 2025.

1. Introduction

ExplainX.ai ("ExplainX", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you use our AI-powered learning and content creation platform, including learning spaces, courses, and educational tools.

2. Information We Collect

ExplainX collects information to provide and improve our educational platform services:

  • Account information: Name, email address, profile information, and payment details
  • Learning content: Videos, PDFs, audio files, text documents, and other educational materials you upload
  • Learning data: Progress tracking, quiz results, study patterns, and interaction with AI tutors
  • Space content: Content posted in learning spaces, discussions, comments, and collaborative materials
  • Usage data: Platform interaction patterns, feature usage, and analytics data
  • Communication data: Messages between users, instructor-student communications within the platform

3. How We Use Your Information

We use collected information for the following purposes:

  • Providing AI-powered learning experiences and content analysis
  • Facilitating learning spaces and instructor-student interactions
  • Processing payments and managing subscriptions for learning spaces
  • Improving our AI algorithms and educational tools
  • Personalizing learning experiences and recommendations
  • Platform security, fraud prevention, and legal compliance
  • Communication regarding platform updates and educational opportunities

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • With Instructors: When you join a learning space based on an instructor's direct recommendation, we may share your email address with that instructor to facilitate the educational relationship
  • Platform Recommendations: When you join spaces through our platform recommendations, we do not share your email with instructors unless you explicitly consent
  • Learning Space Participants: Your profile information and learning activity may be visible to other members within the same learning space, depending on space privacy settings
  • Service Providers: With trusted third-party providers who assist in platform operations (payment processing, cloud storage, analytics)
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales (with continued privacy protections)

5. Content and Learning Spaces

Important information about content in learning spaces:

  • User Responsibility: All content posted by students, instructors, moderators, or space owners is their sole responsibility
  • Platform Limitation: ExplainX is not responsible for user-generated content within learning spaces
  • Content Visibility: Content visibility depends on space privacy settings (public, private, or paid access)
  • Content Moderation: We may review content for platform policy compliance but are not obligated to monitor all user content

6. Data Security and Storage

We implement robust security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure cloud storage with regular backups
  • Access controls and authentication measures
  • Regular security audits and updates
  • Compliance with industry-standard security practices

7. AI and Machine Learning

Our platform uses AI technology to enhance learning experiences:

  • AI tutors analyze your uploaded content to provide personalized learning assistance
  • Machine learning algorithms improve content recommendations and learning paths
  • Automated quiz and flashcard generation based on your learning materials
  • Progress tracking and analytics to optimize your learning experience

8. Your Rights and Controls

You have the following rights regarding your personal information:

  • Access and download your personal data
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Control learning space privacy settings
  • Opt-out of non-essential communications
  • Request restrictions on data processing
  • Data portability for your learning content

9. Data Retention

We retain your information for the following periods:

  • Account data: Until account deletion or 3 years of inactivity
  • Learning content: As long as your account is active or as required for educational purposes
  • Payment data: As required for tax and legal compliance (typically 7 years)
  • Usage analytics: Aggregated and anonymized data may be retained indefinitely for platform improvement

10. Third-Party Services

Our platform integrates with various third-party services:

  • Payment processors for transaction handling
  • Cloud storage providers for content hosting
  • Analytics services for platform improvement
  • Communication tools for user interactions

These services have their own privacy policies, and we encourage you to review them.

11. International Data Transfers

Your information may be processed and stored in countries other than your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

12. Children's Privacy

Our platform is designed for users 13 years and older. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.

13. Changes to This Privacy Policy

As our platform evolves, we may update this Privacy Policy. We will notify users of significant changes by updating the "Last Updated" date and, for material changes, by sending notifications through the platform or email.

14. Contact Us

For any questions or concerns about our Privacy Policy or data practices, please contact us at support@explainx.ai.

By using ExplainX.ai, you acknowledge that you have read, understood, and agree to this Privacy Policy.